If the Internet connection is lost during an exam, how does that affect the video for a Respondus Monitor (LockDown Browser) quiz?
"If the Internet (or wi-fi) connection is lost for an extended period of time, the student won’t be able to continue with the exam, just as if they were only using LockDown Browser. They would need to restart the browser and attempt the exam again.
However, if disconnections to the Internet are brief, Respondus Monitor will attempt to re-establish the connection every 5 seconds. If the Internet connection is re-established, the video for that portion of time will be missing in the video review. The instructor will see an automated note in the “Comments” section indicating that a break occurred in the video (a thumbnail will indicate where the break occurred). Students will likely be unaware of a brief interruption because the webcam will automatically re-establish the connection once the Internet connection is restored."
Related Articles
Looking for Respondus LockDown Browser?
What is LockDown Browser? LockDown Browser is a custom browser that prevents digital cheating during an online exam. Introduction Video System Requirements Windows: 10, 8, 7 Mac: MacOS 10.12 or higher iOS: 11.0+ (iPad only), only if allowed by your ...
Finding support for LockDown Browser & Respondus Monitor
Additional student support for LockDown Browser can be found at https://web.respondus.com/student-help/ Available support resources include live chat support for students using Respondus Monitor.
Respondus Lockdown Browser (Faculty)
Introduction to LockDown Browser (Classic Canvas Quizzes) Add LockDown Browser to your course To add LockDown Browser to your Canvas course navigation Click Settings Click Navigation Enable Lockdown Browser Click Save. Lockdown Browser will now ...
Blank screen in LockDown Browser
When the instructors set up Respondus Lockdown Browser and click the setting to view the test results in RLDB, the students get a blank screen. There are two solutions to this issue. Solution #1: Turn off Require LockDown Browser to view feedback and ...
Using an iPad to take a LockDown Browser Exam (student)
If an instructor has permitted a LockDown Browser quiz to be used with an iPad, students can take an exam with the iPad Edition of LockDown Browser. Instructions for students can be found at Can an iPad be used to take a LockDown Browser exam? ...