Respondus error: Exam title states a webcam must be used, but the exam settings don't indicate its selected

Respondus error: Exam title states a webcam must be used, but the exam settings don't indicate its selected

Reason

This error normally occurs when the course has been copied from a previous or current term or the quiz has been copied from another instructor.

Solution

The instructor should open the LockDown Browser Dashboard tool for the course and ensure no errors appear for the exam in question.  The opening of the tool for the course may resolve the problem. 
If necessary click the exam in the LockDown Browser Dashboard and re-save the settings.

How to


In the Canvas course navigation, click LockDown Browser


If necessary, click Authorize.


Click Continue to LockDown Browser.



Locate the desired exam, click the menu button, and select Settings.


Scroll down and click Save + Close.



    • Related Articles

    • Respondus Lockdown Browser (Faculty)

      Introduction to LockDown Browser (Classic Canvas Quizzes) Add LockDown Browser to your course To add LockDown Browser to your Canvas course navigation Click Settings Click Navigation Enable Lockdown Browser Click Save. Lockdown Browser will now ...

    • Looking for Respondus LockDown Browser?

      What is LockDown Browser? LockDown Browser is a custom browser that prevents digital cheating during an online exam. Introduction Video System Requirements Windows: 10, 8, 7 Mac: MacOS 10.12 or higher iOS: 11.0+ (iPad only), only if allowed by your ...

    • Blank screen in LockDown Browser

      When the instructors set up Respondus Lockdown Browser and click the setting to view the test results in RLDB, the students get a blank screen. There are two solutions to this issue. Solution #1: Turn off Require LockDown Browser to view feedback and ...

    • Virtual Machine warning when using LockDown Browser

      excerpt from I receive a warning: The browser cant be used in virtual machine software such as Virtual PC, VMWare and Parallels. "To maintain the academic integrity of an exam, students are not permitted to run LockDown Browser Student Edition when a ...

    • LockDown Browser for ALEKS

      Download Your math instructor may require the use of LockDown Browser with ALEKS. This version of LockDown browser is different from the Seminole State version. Please reach out to your instructor for more information about using LockDown Browser ...